Recently a friend shared out this article titled “Facebook and Twitter: the art of unfriending or unfollowing people” A captivating title to be sure, and one that did its job: it got me to click into it and read. For the most part, I agree with the article’s basic premise: social media has changed how…
Yes, you. Ok, ok , ok…. *maybe* you aren’t, but I have a feeling that you probably are even if you don’t think so. Hang in here with me for a bit as I explain why I’m nearly certain you actually *are* a community manager. It isn’t JUST you, of course; we are all community managers if…
Another in an on-going series of social business insights. Having worked in social business for quite some time now, I’ve made my fair share of mistakes, missteps, and outright fails. Luckily for you, that also means I’ve learned a few things along the way as well. As it stands, I typically figure if I’ve learned…
Following is the start of a conversation between me and my dear friend and published author, Mr. Anthony Cardno. I encourage you all to read through my comments to Anthony below and jump in the conversation with your own suggestions, insights, and experiences. This is, of course, a discussion, not the end all be all…
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