Social Business permeates our daily lives now. You can’t ignore it. Whether it is a FourSquare check-in, Yelp review, or Facebook/Twitter/Google+ post, if you are playing online you can’t avoid the fact that businesses are engaged. There are countless examples of how businesses have done the right thing or the wrong thing in some social…
I’ve written on this topic before and in multiple spaces. I first touched on the idea back in January 2011 with this post over on the Notes from Rational Support blog: On Personal Digital Eminence. In that post I set for a simple call to action for “both IBMers and the public alike: Get out…
A year and a half ago, I blogged about the “Social Stewardship of Sharing“, in which I highlighted a best practice of thanking the person from whom you shared a post. In that post I made one huge assumption, one which I shouldn’t have made: assuming source credit is already in the post. But I…
My top 5 strengths; Or, how this was a completely different post until I went to write it Command and control attitudes and strategies don’t help protect you or you company. Instead they produce pain and frustration between your employees and clients, often to the point of causing them to simply give up and abandon…
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