… have a look up my sleeves into some of my “secrets” to managing social channels: The general consensus in the social business world is that heavy automation is a bad thing, that all channels should have their own content tailored to that audience. While that is excellent advice (which I’ve recommended time and time…
Protect yourselves, stay vigilant On Monday, I ran across a story on a local news station regarding a security breach of some DNS servers, how the FBI put a temporary safety net in place, and now how the servers will be shut down in July. This prompted a larger scale informational campaign to help computer users…
Brain dump: Lessons learned co-hosting a biweekly call for 3 years After 3 years of running a large bi-weekly conference call, I hosted my last Knowledge Champion Consortium session. As I was working on an email to my cohort, to give her some of the best practices I’ve learned and implemented, I realized this was more…
… to do the same. I had initially begun writing this blog post as a personal blog to guide and help us all (myself included) to re-evaluate all the meetings we host and attend, and adjust in such a way as to dramatically improve out productivity. A funny thing happened, though… as I was writing…
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