2013: The Year of Influence

In 2012 you’ve likely heard me talk about thought leadership and digital eminence, both of which are components of influence. You’ve also heard me talk about Klout before, and how I didn’t think it was up to the job as a tool for influence measurement, but that it was the least objectionable tool out there […]

Own your content, claim your authorship

Back in March of this year, one of my IBM colleagues, LJ Banks, posted to her blog outlining how to use rel=author tags on blogs to optimize content ownership. I recall running through the steps back then and connecting my own blog using the steps she outlined. I’d thought I did it right, and the […]

Working Outside the Inbox- A presentation

You’ve heard me talk about it before, how my colleague Kelly and I have been working towards inboxes of fewer and fewer emails. Following is a Slideshare presentation I built along with Kelly based on our prior blog posts to help evangelize the concept and distill the content into just the basics: . Working Outside […]

YOU are a community manager

Yes, you. Ok, ok , ok…. *maybe* you aren’t, but I have a feeling that you probably are even if you don’t think so. Hang in here with me for a bit as I explain why I’m nearly certain you actually *are* a community manager. It isn’t JUST you, of course; we are all community managers if […]