Our complex social connections

Recently, as happens when politics become a hot topic in the social spaces, a dear and close friend was struggling with some questions around unfriending and social media: wondering out loud why expression of opinion would lead to unfriending, and if so then why was the person on their friends list in the first place.  […]

Improve your personal digital eminence by adding value

I’ve written on this topic before and in multiple spaces. I first touched on the idea back in January 2011 with this post over on the Notes from Rational Support blog: On Personal Digital Eminence. In that post I set for a simple call to action for “both IBMers and the public alike: Get out […]

Influence is irrelevant

That got your attention, didn’t it? Last month I called 2013 the Year of Influence and shared Brian Solis’ interview of Klout founder/CEO Joe Fernandez where they spoke about the future of Klout as a tool for influence measurement. Contrary to the title of this current post, I still believe 2013 will be the year […]