How Content Professionals Can Stay Relevant in the Age of Generative AI: Skills for Content Professionals As Content Professionals we are facing a rapidly evolving landscape with the rise of Generative Artificial Intelligence (AI) and its various applications. As more and more companies shift to inclusion of generative AI-based solutions for their content needs, it…
Building a Knowledge Sharing Culture with KCS With my experience building, implementing, rebooting, and supporting KCS programs, I’ve come to a few realizations along the way. One of which is that the organization’s culture will make or break any adoption, and that leads to further failed self-service initiatives. So I want to share some of…
The future of Knowledge Management in the time of Generative AI The rise of generative AI like ChatGPT, has the potential to revolutionize the way we manage and share knowledge. It can transform the way organizations handle their knowledge management processes, leading to increased efficiency, accuracy, and personalization. However, it also presents new challenges and…
One of the keys to long-term success is the involvement in community. You’ve likely heard me say that the only value in knowledge is not in applied knowledge but rather in shared knowledge. While applied knowledge of course has some value, it is in the sharing of knowledge where real and long-term impact value is…
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