This is a post about knowledge management, steeped in a boozy metaphor… Knowledge management is quietly becoming context management. Generative AI didn’t cause the shift, it just made it impossible to ignore. I’ve spent enough years around distilling to know where the romance goes: straight to the copper. Visitors want their picture taken next to…
AI for Headshots: A Cost-Effective Solution for LinkedIn Profiles When it comes to creating a polished and professional online presence, having a high-quality headshot is a must. But what do you do when you need a headshot and can’t afford to pay for a professional photographer? Generative AI may be the answer. The Benefits of…
AI in Customer Success: 5 Key Guidelines General Guidance First and foremost, it’s important to understand that AI (generative or otherwise) is not magic, it is not a panacea, a cure all to fix every ill, and it won’t take anyone’s job wholesale. AI does not create a system; it helps scale existing systems and…
The future of Knowledge Management in the time of Generative AI The rise of generative AI like ChatGPT, has the potential to revolutionize the way we manage and share knowledge. It can transform the way organizations handle their knowledge management processes, leading to increased efficiency, accuracy, and personalization. However, it also presents new challenges and…
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