Microcontent, Lego, and the Future of Customer Success
| |

Microcontent, Lego, and the Future of Customer Success

Microcontent, Lego, and the Future of Customer Success Microcontent has been a buzzword in the content industry for quite some time, building traction more recently, sometimes referred to as snippets or blocks, segmented or “componentized” content. However, its implementation has been limited due to the need to build the architecture and framework from the ground…

How Content Professionals Can Stay Relevant in the Age of Generative AI
|

How Content Professionals Can Stay Relevant in the Age of Generative AI

How Content Professionals Can Stay Relevant in the Age of Generative AI: Skills for Content Professionals As Content Professionals we are facing a rapidly evolving landscape with the rise of Generative Artificial Intelligence (AI) and its various applications. As more and more companies shift to inclusion of generative AI-based solutions for their content needs, it…

Prompt Engineering: The Next Job Skill, Not The Next Job
| |

Prompt Engineering: The Next Job Skill, Not The Next Job

Prompt Engineering: The Next Job Skill, Not The Next Job As AI technology improves, the ability to use it will become a critical skill for individuals who want to stay competitive. Prompt engineering, the process of creating, developing, and refining prompts to communicate with AI models, has recently been touted as the next big job…