At my day job, I am a knowledge manager for IBM Rational Support. In this position I am helping to drive a concept known as “KCS”, or Knowledge Centered Support. I like KCS, because it allows me to do what I have been doing all my life when it comes to information: reuse.
I’ve always found my patience tried when pushed to repeat myself, so I would fall back into a pattern of reusing information I previously provided. Oddly enough, however, it took me YEARS before I began actually reusing content for one of the questions I am most commonly asked: “What whiskies do you recommend?”
So, two years ago, I answered that question in the form of a blog post on my whiskies tasting group site: www.3DrunkenCelts.com
Since it was around the Christmas holiday, I framed the original post in the context of gifting whiskies to someone else, but the concepts and recommendations are still solid if you are just buying for yourself.
This year, I am going to fall back on the best practices I’ve learned over the years and simply reuse my old content, as it still holds up today:
So, jump on over to my tasting group’s site at the link above and read through my post on buying whiskies as gifts… and maybe even take a look at Raz’ recommendations for non-whiskey whiskey gifts too. Who knows, you may just find that perfect something for the perfect someone, or just for yourself 🙂
Editor: That’s one.
AI drafts, humans ship. This entry has been through the human.