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Sentiment analysis is dead, long live sentiment analysis

January 9, 2014January 9, 2014 by Jason O'Donnell
Jason O'Donnell
Article authored in collaboration with Kelly Smith, @kellypuffs Ok, we're being provocative here (but when are we not?) Perhaps sentiment analysis is not dead, but it will be if we forget one of the basic tenets of social business: it's all about the people, the human side of social. One…
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