The dark-side of social media: the chasm of polarization If you’ve been reading my posts here for any amount of time, you know I am passionate about social media and the transformative powers it imbues upon us personally and in the business worlds. But social conversation also has a darker side; one which has an…
Social Business permeates our daily lives now. You can’t ignore it. Whether it is a FourSquare check-in, Yelp review, or Facebook/Twitter/Google+ post, if you are playing online you can’t avoid the fact that businesses are engaged. There are countless examples of how businesses have done the right thing or the wrong thing in some social…
On being a social business One of the biggest misconceptions I come across on a daily basis is the idea that being social on a professional level means always talking about the company or selling the product to further the business. Being a social business doesn’t mean just talking about the business. In fact, in…
I’ve written on this topic before and in multiple spaces. I first touched on the idea back in January 2011 with this post over on the Notes from Rational Support blog: On Personal Digital Eminence. In that post I set for a simple call to action for “both IBMers and the public alike: Get out…
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