Building a better business:  Hiring ducks and eagles for the right jobs
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Building a better business: Hiring ducks and eagles for the right jobs

I’ll get to the title metaphor in a while, but first, let me start with a brief story about the hiring practices of a company long gone and a support team that has survived. Back in the day, when I was a new wet-behind-the-ears Technical Support Engineer, I was hired into a team that exhibited…

Working Outside the Inbox- A presentation
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Working Outside the Inbox- A presentation

Working Outside the Inbox- A presentation You’ve heard me talk about it before, how my colleague Kelly and I have been working towards inboxes of fewer and fewer emails. Following is a Slideshare presentation I built along with Kelly based on our prior blog posts to help evangelize the concept and distill the content into…

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To be provocative, or to be safe? Thoughts on managing digital personas

Last week I posted the following to both Facebook and Google+, both with ‘public’ visibility: Sitting in a meeting on “Managing your digital personas”. Not sure I agree with the advice given. I manage one identity and one persona: me.┬áMore importantly I think overlapping this way keeps me from being one-dimensional, adds interest across topics,…