It is no secret that anyone working in the social business world struggles daily with how to measure value and return on their investment (ROI) in the space. If we can figure out how to effectively measure our work and translate it into monetary value, we’re golden. Come up with a nice easy formula in…
Having troubles providing ROI for your social business efforts in a client support context? Yeah, you’re not alone. As support workers, we deal with intangibles every day. It is actually a big part of how we solve problems at times; using that support intuition and gut feelings which come from experience and a roll up…
… to do the same. I had initially begun writing this blog post as a personal blog to guide and help us all (myself included) to re-evaluate all the meetings we host and attend, and adjust in such a way as to dramatically improve out productivity. A funny thing happened, though… as I was writing…
A friend recently blogged on ‘disconnecting’ for the weekend and the freedom it gave her to become directly involved in her life, rather than observe through her camera lens and behind a blog. Her post got me thinking about my own tendencies towards observation and interaction. From day one I have always leaned towards the…
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