Repetetive Stress injuries to the Grey Matter

With all the Dumb-Asstm stupid user questions I have been getting today, I am in desperate need of intellectual rejuvenation.

Or a nap. Which ever comes first I guess.

Truly, I can only answer the same question so many times within a day before I begin to completely lose my mind and patience with customers. Read my damn knowledge base people! It is there to help you. I have not spent my time working on it just to have you ignore it and take up more of my time.

I am a single person support department. There is a reason it is difficult to get ahold of me. I understand this. Which is why we have a self-service section of our website. This way you can get answers to the stuff we already know about and have a set resolution or explanation for. This -should- allow me to deal with more important problems. But if you keep calling me, then I can’t GET TO those problems and resolve them!

So please, use the website, I -know- you know where it is. You just called me on the only number shown there, and you just e-mailed me using the escalation form!

Friggin ass-hat fucktards.

(wow, I really didn’t intend for that to be a rant, but I guess I needed to get that out of my system. I feel better already!)

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