A business ethos that transcends industry

I was recently listening to a podcast via Bet On You in which my friend Ted Pappas was interviewed about  Big Bottom Whiskey and what inspired him to start the business. In this 45 minute conversation (it’s an interview but has a deep conversational tone that Ted cultivates well), he discusses a lot of the early […]

Building a better business: Hiring ducks and eagles for the right jobs

I’ll get to the title metaphor in a while, but first, let me start with a brief story about the hiring practices of a company long gone and a support team that has survived. Back in the day, when I was a new wet-behind-the-ears Technical Support Engineer, I was hired into a team that exhibited […]